Here are some of the questions we get most from our customers answered here so you don't even have to ask.
Great question! First, make sure you’re in our service area which includes most of the greater Washington, DC area. Then, check out pricing from the “start your repair or in-home visit” page. Click the “start your repair” button on the pricing page, and then you’ll be able to put in your info. We will respond ASAP to get you on our schedule. We’ll come to you, whether it’s at your home or in a coffee shop near you!
Of course! Customer satisfaction is our #1 priority, so we stand behind our work. Most repairs come with a lifetime warranty on parts and labor, with the exceptionof water-damaged devices and batteries, which come with a 1-year warranty. If you ever have an issue with one of our parts, we’ll be happy to help!
We hate seeing devices repaired with low-quality parts. They make for unhappy customers, high defect rates, and more hassle for us and for you. That’s why we only use the highest quality parts we can find. Most iPhone repairs use the top-of-the-line OEM-grade screens, and all Samsung repairs are done with genuine Samsung Service Pack parts. MacBook screens are OEM screens as well. Regardless of the part we use for your repair, we cover all screens with a lifetime warranty!
Most repairs are completed in less than 30 minutes! iPhone parts are always in stock, and most others can be received next business day. Feel free to ask if we have a specific part in stock, and if not, we’d be happy to order it for you! We can get parts for almost any device.
Of course! We can repair almost anything. Contact us to check on parts availability for your device and to start your repair!